Features & Benefits

  • Easy and Convenient
  • Automatically loaded each month with benefits
  • Use in store to buy food items
  • 24/7 Customer Service

florida quest card

What Should I Know About My Florida Quest Card?

  • You are able to withdrawal CASH benefits by the 3rd day of every month your are eligible
  • If you receive food assistance benefits, they are available by the 15th day of each month( if you receive SUNCAP food assistance, your benefits will be available by the 3rd day of every month)
  • If you already own a bank account, you can have your cash benefits deposited directly into your account

How to Use Your Card at the Grocery Store

Florida is more lenient then many states when it comes to eligible non-food items that are able to be purchased using your quest card. For the full list of eligible food and non food items, click here.

  • Locate a grocery store that displays the Quest logo. For a list of stores in California, click here.
  • Shop for the items you wish to buy
  • Bring the items to the check out counter and allow the cashier to ring and total them up
  • Use your Quest card just like a normal debit card
  • Swipe the card through the point of sale machine
  • Enter your PIN
  • Press ENTER
  • Make sure the total is correct
  • Press ENTER
  • Collect your receipt

How to Withdrawal CASH from the ATM

  • Locate an ATM machine that has the Quest logo on it
  • Follow the instructions provided by the machine
  • Enter your card
  • Enter your PIN number
  • Select CHECKING
  • Enter the amount of money you wish to withdrawal
  • Collect your receipt

Balance Check

  • Instructions on how to check your quest card balance, click here

Customer Service

  • To locate customer service phone numbers and information, click here.

Filed under: Florida

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