Quest Card Resource Centerhttp://www.questcard.orgQuest card info, customer service and balance checkFri, 14 Jun 2013 15:08:11 +0000en-UShourly1https://wordpress.org/?v=4.4.11What is a Quest Card? How does it work?http://www.questcard.org/what-is-a-quest-card-how-does-it-work/http://www.questcard.org/what-is-a-quest-card-how-does-it-work/#commentsWed, 22 Aug 2012 21:43:17 +0000http://www.questcard.org/?p=267

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Overview of the Quest Card

quest card

Everyday due to inflation, basic necessities for day to day living are becoming more and more expensive and getting out of reach of the common man, access to retail markets where the rate of groceries and other things is a far dream for low-income families, but the government of US has come up with an innovative scheme of Quest Card. It succeeds the age old food stamp coupons. To know more about the card, the eligibility criteria, the application process and benefits, continue reading further.

What is it?

The card is an electronic benefits transfer (EBT) system; it is a plastic card like your debit/credit card and is loaded with various benefits. This card can be used at the local POS machines to buy groceries. It comes as a boon to low-income families. It also makes you eligible for free nutrition education classes and also be used for CSA and purchase food from participating farmers.

Eligibility criteria

1. You have been a US citizen or legally residing in the US for more than 5 years.

2. Meet the basic eligibility rules and income limits.

3. A single person earning less than $1816 monthly , 2 persons with earning $2452 monthly , 3 persons with earning $3090 monthly, 4 persons earning 3726 monthly are eligible for the scheme.

4. Your working status or available assets do not matter.

5. Fully filled Foodshare application form must be submitted.

6. Answering a telephonic interview with case worker.

How to get a Card?

1. Call the helpline number.

2. Their representative will answer your call and ask you a few basic questions.

3. They will then arrange a meeting, fill the application form and explain to you about the various benefits.

4. The filled form will then be forwarded to your local agency for verification and processing.

5. They will be calling you once again for brief question and answers.

6. Based on all this the final decision shall be sent to you explaining what all benefits and how much of it you are eligible for monthly on the card.

7. Generally cards are issued within 30 days.

8. The card will have an 8 digit Social Security Number

The Benefits

1. Each month depending on the eligible limits, benefits will automatically be transferred to you card account.

2. The benefits as mentioned earlier you shall get good quality grocery at nominal prices.

3. Free nutrition education classes.

4. The day when you will receive the benefits will depend on the 8 digit Social security number.

Some points to take a note of are that the card should be kept properly, neat and clean. Just like a debit card this card too should not be bent or kept near magnetic devices. Also one must never disclose the PIN which is like a password to any other person.

It is worthy to note that the card selection is a fair process and no discrimination is done based on caste, gender, age, religion, nationality etc. So in case you met all the eligibility criteria, do not hesitate to give the helpline number a call and reserve yourself a card.

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Wisconsin Quest Card Balancehttp://www.questcard.org/wisconsin-quest-card-balance/http://www.questcard.org/wisconsin-quest-card-balance/#commentsMon, 20 Aug 2012 21:54:51 +0000http://www.questcard.org/?p=260

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Balance Check

As always, the easiest and best way to keep track of your balance is to always keep an refer to your receipts. Your receipts will show you your last transaction and current balance. However, if you do not have your last receipt you can check your balance on line, over the phone, or at any JPMorgan Chase Bank ATM.

Online Balance Check:

To check your balance online, please login your JPMorgan account. You can login in one of two ways. See Below:

Using your Card Number and PIN

Wisconsin Quest Card Balance Check

You can also log into using your User ID and PW

 card balance check

Over the Phone Balance Check

Customer Service is available 24 hours a day, 7 days a week for any issues you have. If you need to check your balance, please have your card serial number and your personal PIN number and call the number below.

  • 1-877-415-5146

Check Your Balance at the ATM

You can also check your balance at any JPMorgan ATM or bank. These would be any Chase bank, or Chase Bank location. To locate an ATM near you, click here.

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When Will I Receive My Benefits?http://www.questcard.org/when-will-i-receive-my-benefits/http://www.questcard.org/when-will-i-receive-my-benefits/#commentsFri, 10 Aug 2012 13:43:26 +0000http://www.questcard.org/?p=246

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Food Assistance Benefits Deposit

Each and every month your are eligible to receive benefits from your Colorado Quest card they will be loaded onto your account. They are loaded the same day every month even if it falls on a weekend or holiday.

The day your benefits are loaded is determined by the last digit of your social security number. The last digit of your social security number is the day of the month that benefits will be loaded. See the Chart Below:

quest card

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Arizona Quest Card Balancehttp://www.questcard.org/arizona-quest-card-balance/http://www.questcard.org/arizona-quest-card-balance/#respondThu, 09 Aug 2012 14:57:39 +0000http://www.questcard.org/?p=233

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Balance Check

The easiest way to keep track of your balance is to keep your receipts for review. However, you are able to check your balance online and over the phone 24 hours a day, 7 days a week.

Arizona Quest Card Balance Check Online

  1. All cards are issued by JPMorgan Chase, to check your balance online you will need to log in.

You can log in with your UserID and Password:

arizona quest card balance

You can also log in with your Card Number and PIN:

Arizona quest card log in

Over the Phone

You can also check your call over the phone by calling the number below. Please have your card serial number and PIN ready.

  • 1-866-352-5878
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Colorado Quest Card Customer Servicehttp://www.questcard.org/colorado-quest-card-customer-service/http://www.questcard.org/colorado-quest-card-customer-service/#commentsMon, 06 Aug 2012 20:28:20 +0000http://www.questcard.org/?p=220Colorado Quest Card Customer Service Phone Numbers

Customer Service

When Do I Call Customer Service?

  • If your card is ever lost or stolen
  • If you have forgotten your PIN number
  • If you need to check the balance on your card
  • To get a transaction history
  • If your card doesn’t work
  • To speak with a representative about general questions

 Phone Numbers

  • Available 24/7 1-888-328-2656
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Colorado Quest Card Balance Checkhttp://www.questcard.org/colorado-quest-card-balance-check/http://www.questcard.org/colorado-quest-card-balance-check/#commentsFri, 03 Aug 2012 15:56:28 +0000http://www.questcard.org/?p=194

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Balance Check

The easiest way to know your balance is to keep and check your receipts. If you do not have your receipts, balance check is available online and over the phone.

  • WARNING– You are allowed only 10 balance inquiry calls per month. Always know your balance before you shop.

Colorado Quest Card Online Balance Check

  1. Please visit your online account at JPMorgan Chase to log in.

You can log in with your UserID and Password:

Colorado EBT card balance check

You can also log in with your Card number and PIN:

Colorado Quest Card Balance Check

Over the Phone

You can also check your balance over the phone 24 hours a day, 7 days a week by calling:

  • 1-888-328-2656

Be sure to have your card number and Pin number ready.

 

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Idaho Quest Card Customer Servicehttp://www.questcard.org/idaho-quest-card-customer-service/http://www.questcard.org/idaho-quest-card-customer-service/#commentsFri, 03 Aug 2012 13:19:59 +0000http://www.questcard.org/?p=184

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Idaho EBT Quest Card Customer Service

customer service phone number and info

When Do I call Customer Service?

  • Call if your card is lost, stolen, or damaged
  • Call if you have forgotten or lost your PIN
  • Call to change your PIN
  • Call to find your balance
  • Call to listen to your last 10 transactions
  • Call to request a two-month history of transactions
  • Call if you have questions or need help with your card

Phone Numbers

  • 24/7 Customer Service 1-888-432-4238
  • 711 (TTY State Relay)
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Washington Quest Cardhttp://www.questcard.org/washington-quest-card/http://www.questcard.org/washington-quest-card/#commentsFri, 03 Aug 2012 00:40:03 +0000http://www.questcard.org/?p=165

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Features & Benefits

  • Your Washington Quest Card Benefits are automatically loaded each month
  • Easy and Convenient to use
  • Use in stores like a normal debit card.

Washington quest card

What Should I Know About My Washing Quest Card?

  • Benefits will be deposited into your account on the same day each month, even if it falls on a weekend or holiday
  • You can use your card get cash from ATMs if you have CASH benefits
  • It is against the law to use benefits for gambling inclusing lottery tickets, pull tabs, punch boards, bingo, scratch offs, casino games and other games of chance
  • The cards are issued by JP Morgan Chase

How to use your card at the grocery store

Many grocery stores will accept your card. Make sure you locate a store with the Quest logo displayed. For a full list of store that accept EBT cards, click here.

  • Know your balance for you go shopping
  • Shop for your food items as usual, and bring them to the counter for check out
  • Aloe the clerk to total your items
  • Swipe your EBT card through the point of sale terminal
  • Make sure the total is correct
  • Select  DEBIT
  • Enter your PIN number
  • Press ENTER
  • Be sure to collect your receipt

How to use your card at the ATM

If you receive CASH benefits cash withdrawal is available from ATMs displaying the Quest logo. To find ATM locations near you, click here.
  • Locate an ATM
  • Follow the instructions provided
  • Enter your card
  • Select WITHDRAWAL
  • Select CHECKING
  • Enter the amount you wish to withdrawal
  • Hit ENTER
  • Collect your receipt

Balance Check

  • You can check your Washington EBT Quest Balance over the phone. CLICK HERE for more information.

Customer Service

  • For customer service phone numbers and information, click here.

 

 

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Nevada Quest Cardhttp://www.questcard.org/nevada-quest-card/http://www.questcard.org/nevada-quest-card/#commentsThu, 02 Aug 2012 23:21:09 +0000http://www.questcard.org/?p=127

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Features & Benefits

  • Benefits automatically loaded onto your Nevada Quest Card every month
  • Easy and Convenient
  • Use like a debit card in stores

Nevada Quest Card

What Should I Know About My Nevada Quest Card Account?

  • Benefits are accessed by using your EBT card and PIN number.
  • Each time you use your card, the benefit account balance is reduced by that amount
  • The cards are issued by JPMorgan Chase
  •  You need to set up your PIN number before you use

How to use your card at the grocery store

Although EBT encourage retailer participation, not all groceries will accept your. card. To find a full list of locations that accept your benefit card, click here.

  • Shop for your eligible items
  • Bring your items to the check out counter
  • Let the cashier give you your total
  • Use the point of sale machine like you would with a regualr debit card
  • Swipe your card through the terminal
  • Select DEBIT
  • Enter your PIN number
  • Make sure the total is correct
  • Select ENTER
  • Collect your receipt

How to use your card at the ATM

To find a list of ATM machines that you can access cash from, click here.

  • Follow the instructions that the ATM provides to you
  • Enter your card
  • Select WITHDRAWAL
  • Select CHECKING
  • Enter the amount that you wish to withdrawal
  • Hit ENTER
  • Be sure to get your receipt as it will tell you your new available balance

Balance Check

For information on how to check your Nevada Quest Card Balance, click here.

Customer Service

Customer service is available 24 hours a day. For phone numbers and other information, click here.

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Alaska Quest Cardhttp://www.questcard.org/alaska-quest-card/http://www.questcard.org/alaska-quest-card/#commentsThu, 02 Aug 2012 14:59:20 +0000http://www.questcard.org/?p=118

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Features & Benefits

  • Easy and Convenient control over your EBT card
  • Works like a debit card in stores
  • Get CASH at ATMs
  • Benefits are automatically reloaded each month

alaska quest card

What Should I Know About My Alaska Quest Card?

  • Alaska’s Division of Public Assistance issues Food Stamps and other benefits to lower income families though the card.
  • The cards are issued by JPMorgan Chase
  • The benefit amount is dependent on the household net income, location, and size.
  • The maximum benefit amount is close to $4,000 and requires a household of 8 or more people

How to use your card at the Grocery Store

Be sureto locate an store that accepts the card. To find a list of locations, click here

  • Shop for your eligible food items and bring them to the isle for check out
  • Let the cashier ring an total your items as usual
  • When time for payment, swipe your card through the point of sale machine
  • Enter your PIN number, never tell the cashier your PIN
  • Make sure the payment total is correct
  • Hit ENTER
  • Collect your receipt

How to use your card at the ATM

Many ATM machine will not accept your Quest or EBT card. To find a list of ATMs that do, click here.

  • Locate an ATM that will accept your cards
  • Follow the instructions provided by the machine
  • Insert your card
  • Enter your PIN
  • Select WITHDRAWAL
  • Select CHECKING
  • Enter the amount you wish to withdrawal
  • Press Enter
  • BE sure to collect your receipt

Balance Check

  • To check the balance on your Alaska Quest EBT Card, click here.

Customer Service

  • Customer service phone numbers and information can be found here.

 

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